
If your payment fails on Instagram ads, first check if your card allows online and international transactions. Otherwise, it won’t work!
Are you trying to add funds to your Instagram ads but getting the "Payment Could Not Be Added" error? Even after trying multiple cards, the issue persists? Follow these quick and effective solutions to resolve the problem.
Solution 1: Check Your Payment Method
Before anything else, make sure your payment method is valid:
- Ensure your card allows online transactions.
- Check if international payments are enabled.
- Confirm that your card has enough balance.
- Verify that your bank is not blocking Meta (Instagram) payments.
Solution 2: Verify Instagram and Meta Account Settings
Sometimes, issues with your Meta Business account can prevent payments from going through.
- Ensure your Instagram account is linked to your Meta Business account.
- Check your payment settings:
- Open Instagram, go to Settings > Business > Ad Payments and review your payment method.
- Review your payment history:
- If you have any failed or pending transactions, clear them and try again.
Solution 3: Fix Browser, App, and Connection Issues
Technical glitches can sometimes block payments.
- Turn off VPN if you’re using one.
- Try switching to a different Wi-Fi or mobile network.
- Update the Instagram app and restart your device.
- Try making the payment through a browser via Meta Ads Manager.
Solution 4: Try a Smaller Payment First
Sometimes, larger payments are flagged for security reasons.
- Select a lower amount and attempt the transaction again.
Solution 5: Contact Meta Support
If none of the above solutions work, reaching out to Meta Support is your best option.
- Visit the Meta Business Help Center and submit a request.
- Attach a screenshot of the error message to explain the issue clearly.
By following these steps, you should be able to successfully add funds to your Instagram ads. If the issue persists, Meta Support will provide further assistance.